Administrator Service Coordinator

Salary: £26,000 – £30,000 per year

Administrator Service Co-Ordinator

£20k-£25k Monday to Friday

Permanent Full Time, great benefits include 25 days holiday, 37.5 hours per week

Guide Bridge, Ashton Under Lyne

Due to retirement my well established heating and cooling organisation in Ashton Under Lyne, Lancashire are looking for an experienced Administrator with exceptional organisational and administration skills.

• Answering telephone in an efficient and courteous manner and re-directing calls to relevant person in the office and taking messages.
• Dealing with engineers and persons visiting the office
• Opening post and dealing with it in an appropriate fashion
• Inputting enquiries into Companies Access database
• Inputting and updating customer details on Access database
• Producing and printing reports from the Access Databases.
• Receiving sales documentation for new orders and processing these in accordance with Company procedures
• Ordering heaters and spares with various suppliers and liaising on deliveries
• Updating whiteboard in office with service and repair works
• Filing of enquiry paperwork and customer invoices
• Chasing customer debts
• Ordering office stationery
• Arranging collections with transport companies and Parcel Force
• Emailing weekly reports to the Head Office
• Carry out ISO audits and updates according to the company’s Quality System

• Arranging service dates with engineers & sites
• Confirming parts deliveries and installation dates with engineers & sites and acquiring knowledge of equipment serviced and maintained by our client
• Arranging service dates with engineers & sites
• Confirming parts deliveries and installation dates with engineers & sites

Skills Required

• Good Telephone Manner.
• Accurate Keyboard skills.
• Ability to communicate with colleagues
• Ability to deal courteously and efficiently with Customers on the telephone
• Knowledge of filing systems and importance of accurate filing of quotations etc

To apply for the role of administrator service co-ordinator please email your cv to 

Tina Lacey Recruitment are a specialist recruitment agency in the skills, training and commercial sectors. We are committed to giving full free pre-interview advice and guidance right throughout the interview process.