Account Manager for Fantastic Social Media Company

Do you understand why brands should use social media?

Are you confident, presentable and articulate?

Do you want to work for one of the world’s leading social media company’s in a fun, creative and rapidly growing office in central London?

Our client is looking for an Account Manager to join their fast paced, results driven team. This is a great opportunity to join a world leading firm and be dealing with customers on a daily basis whilst increasing your knowledge of social media exponentially.

This role is focussed on working closely with clients to maximise their success within the social media platform, and drive relationships with various stakeholders within the client enterprise.

You will have a proven background in account management, preferably within an enterprise software environment. Any commercial social media account management experience is preferred but not essential.

Duties:

• Manages the client relationship in conjunction with multiple stakeholders both internally and externally
• Provides product demos, best practices, and presents new integrations
• Consistently communicates with clients to ensure robust account activity and account growth
• Creates trusting and long-term relationships with multiple decision makers/influencers per account
• Liaises with Sales Executives in pursuit of account growth and new business potential
• Coordinates with support, service and management to exceed account performance and customers’ expectations
• Secure clients’ annual contract renewals

Required Skills & Experience:

• Proven account management experience
• managing accounts of Fortune 500 corporations
• Proven success in growing existing accounts and relationships
• Technical competence & enthusiasm (understanding of SaaS software, APIs, technology, etc)
• Excellent written, communication, presentation skills
• Both a passion for and experience with social media
• Works well with others. Loves being on a team.
• Independent – to take initiative, own processes, and work independently
• Highly organized. Tenacity to finish projects
• Strong recommendations

Bonus Assets:

• Fluent in several languages
• Familiarity with enterprise software products with web / mobile dashboards
• Comfortable in a fast-paced, entrepreneurial and rapid-growth environment
• Flexible day-to-day schedule
• Funny/egoless (able to laugh at themselves)

Salary: up to £40,800depending on skills