2nd Line Support Engineer

2nd line Support Engineer (IT Services)
Circa – £33,600-£42,000
West End, London

Our client, a leading and forward thinking IT service provider based in the vibrant West End of London, is recruiting a 2nd line support Engineer to join their growing company. Providing IT services to highly a highly prestigious client base in and around the City/West End.

2nd Line Support Engineer duties:

*Providing 2nd line support to a portfolio of prestigious clients based in the City and West End
*Ownership of cases relating
*Develop and build relations with a portfolio of around 250 Clients
*Attending client sites
*Performance monitoring to ensure servers are working to standard
*Security Sweeps on client networks
*Patch and firmware management
*Backup monitoring, implantation and testing
*Management of networks/administer a variety of server operating systems and technologies
*Software deployment and Management
*Disaster Recovery Management and Maintenance
*Willing to undergo further training

Technical knowledge required:

*Windows Server 2003/2008/2010
*Linux
*Microsoft Exchange Server 2010
*Layer 3 networking
*VmWare VCenter Server (Creation and installation of virtual Servers)

Attributes:

*At least 2 years experience in IT
*Degree in an IT related subject essential!
*Microsoft qualifications
*Excellent interpersonal skills
*Willingness to grow and develop (Training will be provided)

This is an excellent opportunity for an experienced 2nd Line Support engineer to join an established and growing IT Company. The client will offer full sponsorship for any training and exams that employees wish to undertake. The offices are easily accessed by public transport are within walking distance of local amenities.