Customer Service Assistant – German Speaking
Full job description
Web Recruit Ltd
Salary: £26,000 per year
Customer Service Assistant – German Speaking
Bristol
£26,000 per year Plus Bonus, Benefits
Our client is a rapidly expanding and successful online retail company at the forefront of digital marketing, online retail and distribution. Currently operating in 20 markets, 12 languages and 14 currencies, an opportunity has arisen for a bilingual Customer Service Assistant to join their team.
If you have great German language skills and a passion for customer satisfaction, this is a fantastic opportunity to develop your career and gain valuable customer services experience with a creative and innovative company.
Working within a small team, as a Customer Service Assistant, you will be responsible for responding to customer enquiries by telephone and email.
You will be tasked with:
– Dealing with customer enquiries and issues from start to finish
– Supporting the order processing staff and relaying customer requests
– Processing customer returns
To be considered for the role of Customer Service Assistant, you must be fluent in German, in addition to English. Equally important are your great communication skills and good level of computer literacy.
Additionally, you must have a friendly telephone manner and the ability to work under pressure whilst maintaining a polite and helpful approach at all times.
Although not essential, any additional language skills, ideally French, would be a distinct advantage to your application.
To apply for the role of Customer Service Assistant (German Speaking), please apply via the button shown.
This vacancy is being advertised by Web Recruit Ltd. The services advertised by Web Recruit Ltd are those of an Employment Agency.
Additional Keywords: Customer Service Assistant, German Speaking, Bilingual, Languages, Customer Service Advisor, Customer Support Advisor, Customer Care Advisor, Junior Customer Service Rep, Junior Customer Service Executive, Customer Service Administrator, Customer Services.
Working hours: 40 hours a week
Notice period: 1 month
Any known health and safety risks on the premises: No
To apply for this job please visit definitejobs.co.uk.