Account Manager

Our client in Yateley who offer Training and Consulting Solutions are currently recruiting for an Account Manager to join their team.

The purpose of the Role is:-

To support the Client Relationship Director / Sales Manager to develop profitable client relationships with a portfolio of existing accounts to maximise the client benefits, generate revenue opportunities and ensure excellent levels of satisfaction.

To support the Client Relationship Director / Sales Manager to win and develop new clients in a defined territory to build a profitable and sustainable business.

Key Responsibilities:
•Builds and maintains excellent relationships with the client and internal stakeholders within the designated accounts to ensure the Toolkit is being maximised. Ownership of relationships to be agreed with the Client Relationship Director and likely to be focused at the operational / managerial level.
•Delivers account plans for each owned client identifying revenue opportunities and sells additional products and services to meet revenue targets. This will include attending client meetings to provide an on-going account management service of excellence.
•Prepares client financial proposals and quotations to secure business from existing accounts for the Client Relationship Director. Prepares other documentation for clients to sell the benefits of company products as required – includes fee calculators, order forms and acceptances, client briefs and other client documentation.
•Monitors pre-training measures and objectives and works in consultation with the Client to ensure return on investment and to assess achievements against stated outcomes.
•Manage the end to end project management process for all live projects to ensure high levels of client satisfaction. This includes the effective briefing and management of consultants during the project.
•Ensures appropriate communication with the Resource Manager and clients during a rollout, delegating responsibility to key contacts or owning this communication depending on the need of the client.
•Represents the company at exhibitions/events as and when required and is accountable for the payback received for any sales/marketing promotional activity with customers.
•Management of account management data for all designated accounts ensuring that internal systems are updated on an ongoing basis.
•Provide support, guidance and assistance to all members of the team as needed.

We are looking for candidates with Project, Account Management,Sales and Commercial target experience. You will also need to be excellent at Communication, Influencing, Planning & Organising.

This is a great opportunity to join a busy friendly company who offer an excellent and interesting product.

The salary offered is between £33,600 & £30,000 with commission and excellent company benefits