Account Manager

Job title: Account Manager

Location: Central London – Euston/Warren Street – NW1

Salary: Up to £42,000 plus commission

Start date: ASAP

Following on from our recent recruitment for an Account Manager, we are now looking to expand the team furtehr and take on anotehr talented individual for the team.

Addison Lee is Europe’s largest premium minicab company, carrying over 10 million passengers a year. Based in central London, we service 15,000 corporate accounts including 50% of the FTSE 100.

Established in 1975 with one car, Addison Lee is still very much a family business, but now has over 900 employees, 4500 well-presented professional drivers and revenues of £216 million. Addison Lee has been recognised by The Times Fast Track as one of the fastest growing companies in Britain.

As well as premium minicabs, Addison Lee also provides an executive and international car service, coaches, Taxybikes, private jets, and a same-day, international and overnight courier service.

Addison Lee offers excellent packages to attract and retain the best people, and has a strong belief in development and promotion from within. Our training and development programs and commitment to our workforce has seen us achieve Investors in People status.

We are currently seeking an exceptional individual to join the Addison Lee team as an Account Manager.

Job description

This is an important role within the company where you will be dealing with key clients and will very much become their main point of contact. We are seeking a professional and hardworking individual that can get on with and influence people at all levels and act as the primary contact to key clients within Addison Lee.

You will be a relationship builder and a problem solver who wants to take responsibility for your key clients. The position will suit someone with an account management or sales background, experience of building relationships with clients and taking ownership of them.

Main duties

• Retain clients
• Acting as the key point of contact to Addison Lee’s corporate clients
• Analysis of accounts
• Dealing with queries in a clear and efficient fashion
• Ensuring that our clients expectations are met to the highest degree
• Up sell / cross sell services to clients

Essential Skills

• Excellent Telephone Manner
• Efficient Time Management Skills
• Organisational Skills
• Good Team Player and Communicator
• Well Presented- Corporate Attire Essential
• Presentational Skills- Face to Face Experience

Hours: Full Time – Monday to Friday, 9am – 6pm
Duration: Permanent

If you are interested in this role then please email a CV and covering letter for the attention of Annah Rae

Equality and Diversity Information

Addison Lee is an equal opportunities employer and welcomes applications from all sections of the community.

Addison Lee has also been awarded the disability symbol, made up of two ticks, as we have made commitments to employ, keep and develop the abilities of disabled staff.

Due to the number of applications received, it is vital that you indicate clearly if you are disabled in your application so that we can ensure that your CV is checked against our minimum criteria. If this applies to you, please quote DISAB in the subject line of your email application.