Housing Officer

One of our clients, a local Government Association located in the North London Area is currently looking to recruit an Housing Officer to join their organisation.

Main roles include:

To carry out regular building inspections, identify elements of maintenance required and report repairs to the appropriate department.

To help maintain a high standard of cleanliness, safety and security within the building by carrying out regular checks (e.g. patrols and monitoring of CCTV, alarm testing) and maintaining accurate records (e.g. visitor log books, maintenance reporting, etc).

To direct service contractors as required, helping to ensure an efficient and cost effective service is delivered to residents and to the organisation as a whole.

To be a key holder for the building and to allow/supervise access as appropriate.

To assist the Housing Team with viewings and sign-ups.

To assist tenants to understand the housing management policies, for example where reporting of ASB would be appropriate

To regularly monitor the general safety and wellbeing of residents including sign-posting residents to support service services where appropriate.

To report any concerns relating to safeguarding of vulnerable people using the correct procedures.

To develop and maintain constructive relationships with residents, care and support providers, commissioning bodies and others from the wider community.