Service & Maintenance Manager

Salary: £54,000 – £66,000 per year

The Opportunity:

The Service & Maintenance Manager will be joining a well-known door company, established over 20 years ago, this Midlands firm, have become experts within their field, from installation, to design, maintenance, and repairs. As the Service Manager, you will have the responsibility to oversee service operations and first-line commercial support for the door division. You must have previous experience as a Service Manager, with in-depth knowledge of the industrial & automatic door industry, ideally, including both electrical and mechanical knowledge/qualifications or a time served door engineer.

Job Description:

* The day-to-day running and development of the Service Department, Planning all scheduled Works

* Costing & quoting jobs

* Arranging Engineers to cover customer sites

* Manage Breakdowns and emergencies

* Knowledge of Processing of Purchase Orders using an in-house system (Protean)

* Downloading Engineers hours, job sheets, or planned maintenance sheets on a daily basis

* Preparing of quotations for repair works following the site visits

* Knowledge of arranging routine service visits for all door inspections

* Complying with all Health and Safety and ISO requirements for Customer sites (issuing of Risk Assessments, Safe Systems of Work, IOSH Cards for Engineers, IPAF Licenses for Engineers)

* Customer site visits for the purpose of carrying out `Spot Inspections` on door Engineers to ensure both Company & Customer Health & Safety Policies are adhered to

* Induction of new Engineers into Company (safety talks, company policy, issuing of equipment, workwear, company vehicle, and tools)

The Person:

You will be actively running a door company or as a service manager and looking to take that next step to run all aspects of the door company.

Essential:

* Electrical and Mechanical technical background (Door Industry Advantageous)

* Running a service department and planning all scheduled works

* Costing & quoting or surveying jobs

* Detailed knowledge of all aspects of industrial & automatic doors

* Experience in managing employees Engineers & Office Staff (14 plus)

* Knowledge of tenders, quoting, service agreements, Industry regulations / Accreditations

* Profit & Loss

Benefits Package:

* A basic salary that reflects your experience, talent, and value

* A choice of company vehicle (With private and spouse usage allowed)

* 33 days annual leave

* A laptop and mobile telephone are provided.

* Contributory pension

* Excellent company working practices

* Training & development opportunities, to progress your skills in other areas of the business

To apply for this role or to be considered for future roles, please call our recruitment team, upload or forward your CV and someone will be in touch shortly.