IT Service Delivery Manager
Full job description
Hilton Foods UK
Salary: £60,000 – £66,000 per year
We have an exciting opportunity, not to be missed! At Hilton Foods we are currently looking for an IT Service Delivery Manager to join our team based in Huntingdon. The successful candidate will join us on a full time, permanent basis and will receive a competitive salary of £60,000 – £66,000per annum, depending on experience.
Monday to Friday 40hrs per wk 8am-5pm
About the IT Service Delivery Manager role:
The IT Service Delivery Manager oversees a number of key functions within the IT department that enable the delivery of a high-quality service to end users, and to ensure Service Support and Service Delivery processes are in place to meet business needs. This position is a stakeholder facing role, and requires that you establish and manage expectations within the business and drive the IT team to achieve those expectations to a high standard.
Key responsibilities of our IT Service Delivery Manager:
– Coordinate daily work of IT team
– Control realization of tasks assigned to IT team (routine works, project or KPI driven work, realization of user requests)
– Promote use of IT systems to support increase of operational and financial efficiency of the company
– Cooperate with Group functions (Infrastructure, Applications, PMO) in efforts to implement and improve standard Hilton IT solutions
– Contribute to the IT strategic planning in order to achieve business goals
– Participate with and take direction from Hilton Food Group IT in the development of IT innovation, new initiatives, and the coordination to evaluate, deploy, and manage current and future systems
– Adhere to the defined Change Management function and process to ensure business compliance requirements are met
– Report daily/weekly/monthly on issues concerning the support, maintenance and development of management systems and associated costs as they arise to ensure adequate IT service levels as well as value for money from all suppliers
What we’re looking for in our IT Service Delivery Manager:
– Previous experience with SAP system, ERP, WMS is essential
– Ability and proven experience in leading IT teams
– Experience in manufacturing, supply chain, retail sector
– Ability to liaise with site management teams
– Effective communication skills
– Effective organisational skills
If you would like to join our team as our IT Service Delivery Manager then please click ‘apply’ today – don’t miss out, we’d love to hear from you!
To apply for this job please visit definitejobs.co.uk.