ERP Development & Support Analyst
Full job description
Pyramid8
Salary: £38,400 – £46,800 per year
As a senior representative of the Development & Support team, responsible for developing, enhancing and supporting the CRS Millennium System based on requirements gathered from key stakeholders. This includes working on the more complex change requests that the team receives.
Responsible for implementing bug fixes and changes that are requested by the Clinical Systems Technical Support Team.
Responsible for configuring the system performing administrative functions when requested by other Clinical Systems Support Teams.
Overall, required to provide expert knowledge in the mechanics of the CRS system such that the system can be modified to support the requirements of the business.
Ensuring Trust compliance with required Change and Release management procedures.
Responsible for liaising/negotiating with user departments to ensure appropriate turnaround times for system configuration changes are made.
This is a senior technical role that demonstrates a high level of proficiency with the Cerner Millennium software components and backend database.
Main duties, responsibilities and results areas
* Based on documented business requirements, further develop, modify, configure and program the CRS Cerner Millennium system. This will include working on technically challenging and complex change requests.
* Act as third line support the other Clinical Systems support teams
* Act as an escalation point for key stakeholders.
* Co-ordinate the activities of other support staff to ensure that they are compliant with relevant Policies and Procedures.
* Workshop attendance with Trust staff and third party suppliers.
* Deputies for the EPR Development & Support Senior Developer.
Experience
* Effective communication and influencing skills
* Strong presentation and facilitation skills
* Good systems and business analysis skills
* Implementation experience in at least one major clinical system
* Experience of Cerner Millennium Patient Administration System management
Skills
* The ability to work with confidence autonomously, using own initiative to solve problems and make decisions.
* Significant technical ability with CRS systems (Cerner Millennium).
* The ability to set own objectives and meet targets that are in place
* Keyboard or alternative computer input device proficiency
* Proficient in Quality Assurance Techniques.
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