Customer Service Advisor

Salary: £26,000 per year

Smart Solutions Swansea are working with mail-order/online business based in Swansea Enterprise Park. A new vacancy has arisen Customer Service Agent, who will be responsible for managing inbound calls (no sales), live chat conversations and answering customers emails. This is a temporary to permanent position after a successful period in post.

You will need to be confident, have great attention to detail and be able to work collectively and independently.

Hours of work, two schedules available:

1) Tuesday 9am until 6pm

Thursday 9am until 6pm

Friday 9am until 5pm

Saturday 10am until 6pm

Sunday 10am until 4pm

OR

2) Tuesday 11am until 20.00pm

Thursday 11am until 20.00pm

Friday 12pm until 20.00pm

Saturday 10am until 6pm

Sunday 10am until 4pm

What we are looking for:

– An enthusiastic individual who can listen to customer service issues and offer a solution to a problem

– Excellent verbal and written communication skills

– Friendly, engaging approach

– Providing excellent customer service to customers at all times

-Attention to details

Salary: £26,000per yearly

If this sounds of interest to you and you would like to find out more then why not click apply today and one of our team will come back to you if you are shortlisted.

Smart Solutions Recruitment are advertising this role and are acting as an employment agency