Part Time Customer Service Representative (2 Days)

Our prestigious client based in Frimley, Surrey is currently seeking a part time Customer Service Representative to join their team on a job share, 2 days a week Monday & Tuesday 8.30 – 5pm.

Duties will include:

Building relationships with customers and providing an efficient and consistent service
To take full accountability and pro-actively manage the end-to-end order process (including new orders, re-orders, after-sales and disputes), ensuring deadlines are met and orders are accurately maintained.
To take ownership for all orders ensuring they are delivered on-time and in-full, keeping customers fully informed in a professional and honest manner.
Pro-actively identify and continually improve the administrative processes and relationships with the key accounts to help provide a competitive advantage.
To provide support to colleagues as and when required
Essential skills
Intermediate IT Skills, knowledge of SAP an advantage
Excellent communication skills with a natural ability to build strong relationships
Superb organiser with a professional and mature manor
Excellent attention to detail with proven problem solving skills
An interest in the sports industry would be advantageous
Be able to work well as part of a team whilst also having the ability to work on own initiative and be self-motivated**Please note the Salary: £26,000will be pro-rated**