Regional Customer Service Leader
Full job description
Callidus Consulting Ltd
Salary: £78,000 per year
Regional Customer Service Leader
Base to £65k + 30% bonus and car allowance
South / South East (Southern Home Counties ideal)
CJ2021
About You
In this role you will need strong people management skills, with a track record in managing large scale field and office based teams. You will have the tenacity to develop strategies and carry these out in order to improve operational processes and cost efficiencies. Experience within the automotive sector is required, but those with experience in the consumer credit industry, FCA or customer services will be considered.
The Company
A leading alternative finance lender, which since its inception has experienced tremendous growth in scale and profit. A vibrant and fast paced company that prides itself on this success and its customer care policy.
The Role
You will be in the field for 70% of the time, developing, coaching and managing your teams in order to meet KPI’s. You will be developing strategies in line with Operations Director to meet the objective of improving cost efficiencies and operational processes as well as improving sales and profitability in the sales area.
To apply for this job please visit definitejobs.co.uk.