Account Manager / Customer Service

Salary: £26,000 – £31,200 per year

Ref: 3340

Job: Account Manager/ Customer Service

Location: Marlow

Salary: £26,000 – £31,200per year

Benefits include a bonus scheme of up to 10% of your annual salary. Currently working 3 days in the office and 2 from home. There are overtime opportunities in peak periods, covering an “out of hours” shift – 18.00 – 20.00, this will be paid at time and a half.

Main Responsibilities:

Our client is seeking an Account Manager/Customer Service candidate with previous B2B (Business-to-Business) account management experience.

* Working to SLA’s, reporting and delivering a continuous service

* Manage customer expectations and deal with all queries

* Responsible for customer retention and building long term working relationships

* Dealing with complaints and invoice queries

* Forecasting

* Support the generation and implementation of new business

Key Skills:

* Articulate and strong communication skills

* Team player

* Client focused and professional

Experience:

* Previous Business-to-Business Account Management experience is essential for this role

Please only apply if you match all of the above criteria.

S4 is acting as an agency for this role.

At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 1 hour.
If you are emailing your CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on.
Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.

Please note that only successful applicants will be contacted. S4 Personnel Ltd is only able to process applications from candidates who are currently resident and eligible to work in the UK.