Responsive Repairs Administrator

We are currently recruiting for an experienced Administrator for our client who is a large Housing Association based Uxbridge, working in the responsive repairs department you will be responsible for providing the technical and responsive repairs managers with seamless administration support.

Duties include

Be responsible for data entry onto the Asset Management system at all stages of a project, ensuring good standards of data quality.

Complete, Issue and administer standard contract documentation for various projects on the back of e-tendering for the Technical Managers.

Raise works orders and update project details on the Asset Management system

To chase and monitor progress on individual projects to ensure the Asset Management system is updated and that contractor payments are made efficiently.

To extract standard reports and produce ad-hoc reports as required.

Check that all contractors being awarded work orders are accredited, including assistance in relation to the new supply contractor process.

Liaising with Accounts Payable/Contractors/TMs/STM/Housing in relation to invoice queries and payments.

Liaises with HOC and Repairs team in relation to repair orders.

Provide standard KPI and customer satisfaction reports.

You will have excellent administration skills and experience and have exceptional customer service skills. Previous experience working in responsive repairs, housing and/or property maintenance would be a strong advantage.

Working hours are 36 per year worked Monday to Friday. Rate of pay is £26,000per year. This role is temporary ongoing for at least 4 months.