French Speaking Customer Service Executive

French speaking Customer Service Executive

Company:
My client is a leading online money transfer company enabling customers to send money to each other globally using various payment options.

The Role of French speaking Customer Service Executive:
The role is to provide a highest level of customer service to existing and new customers. In order to deliver in this role you will be confident and articulate, able to provide outstanding support on the phone and via email and have outstanding English and French language skills both oral and written.
The main duties include:
•Advising customers on the products offered on the phone, by email or via chat.
•Dealing promptly and efficiently with queries on transactions.
•Ensuring emails are answered promptly and accurately.
•Monitoring transactions and releasing according to rules set by management.
•Refer suspicious transactions to Fraud Officer for review.
•Carry out any other tasks as may be requested from time to time.

Salary: £26,000per year+
Location: West London
Start date: ASAP

for immediate consideration.
Please only apply if you have the required skills and you have absolute fluency in French and English.
Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients’ requirements. Candidates must be eligible to work in the UK or hold a valid work permit.