Customer Service Administrator

Customer Service Administrator
Preston
£18k plus benefits

As a market leader in their sector our client is looking to grow their sales department during 2015, and are looking for a new team member.
We are currently looking for a proactive, highly motivated individual.
As support to the Sales Team, it will be your responsibility to process all orders and process the administration within the sales department, whilst keeping the customers fully informed throughout the process by regular telephone and email contact.
You will regularly speak with the various departments to schedule and book in orders and deliveries.

This role is varied and exciting and offers the right candidate the ability to build long term relationships with both customers and colleagues.

Training will be provided where necessary:
Overseeing of all orders and deliveries from start to completion
Regular communication with customers and departments
Scheduling deliveries on behalf of our customers
Taking inbound calls from customers and suppliers and assisting them or escalating them within the team where necessary
Follow up calls
General administrative duties

The ideal candidate will need to be able to demonstrate the following requirements:
Impeccable attention to detail at all times
Excellent communication and organisational skills.
Have a professional telephone manner and demonstrate excellent written English
Be dynamic and professional, with exceptional relationship building skills.
Be very proficient with all MS Office applications and be able to learn new IT skills and applications quickly.

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.