Customer Support and Billing Analyst
Full job description
Comoro
Salary: £28,800 – £33,600 per year
Customer Support & Billing Analyst
We are delighted and excited to offer the opportunity to join a vibrant and dynamic new entrant to the Telecommunications Billing Industry. They have already seen rapid growth in the uptake of their market-leading, innovative billing solution, to which end they are looking for a highly ambitious, driven and motivated individual to join their Billing support team.
Joining this start-up will be an ideal platform for an ambitious, billing professional to accelerate their career and gain experience in a high growth telecoms billing environment.
Responsibilities:
* The successful candidate will be responsible for the customer support of our billing solution.
* As well as executing the monthly billing run, time is also spent on improving client experience through speedy response and resolution of billing queries.
* Additionally, there will be further opportunities to take on a wider role in the on-boarding and migration process.
* Take ownership and responsibility of low-level billing tasks/projects with our growing number of new customers.
Key Qualifications and Skills
* Experience in working in the telecoms industry with a good understanding of telecoms billing is essential
* Good understanding of Mobile and or Fixed telecoms Services is desirable
* Strong skills in Excel and knowledge of other Microsoft Applications
* Organised and having an eye for detail
* Excellent communication and inter-personal skills
* Proactive focus on customer support and delivery
To apply for this job please visit definitejobs.co.uk.