Customer Care Officer (Housing)

My client are looking for an experienced Customer Care Officer to take up a permanent role within their housing office based in South East London.

The Customer Care Officer will be responsible for delivering a front line service for residents, providing a ‘one stop shop’ service to social housing tenants either face to face, by telephone or by email. The Customer Care officer will manage customer contact and enquiries, handling income collection arrears recovery, tackling anti-social behaviour, dealing with tenancy and leasehold management, repairs follow up and administrative support.

Applicants must have a proven background in customer care, ideally in a housing or social care environment, and must have communication skills at the highest level.

Contact us now with your current CV to apply