Support Desk Analyst / IT Helpdesk / Technical Support / First Line
Full job description
Networx
Salary: £28,801 – £34,800 per year
Support Desk Analyst / IT Helpdesk / Technical Support / First Line / Second Line
Salary: £28,801 – £34,800plus benefits
London
Our client currently has an opportunity for a Support Desk Analyst to join their team based in London. You will manage and provide proactive support for a range of ICT services provided by the Helpdesk team.
Ensuring that the business services are delivered in an efficient and cost effective manner you will be required to provide 1st and 2nd line ICT support services to the TMO user base.
They are looking for the successful candidate to respond to everyday ICT support calls by logging, investigating and escalating where necessary. You will perform routine data backups, anti-virus tasks and configure new IT equipment.
The successful candidate for this position will have previous experience of working within an ICT environment. You will ideally be accredited with one or more of MCP, MCSA, and MCSE or similar. With a solid understanding of PC Desktop related technology you will have a strong understanding of Microsoft Office. You will have a basic understanding of Microsoft Exchange server, Virtualisation technologies and be familiar with anti-virus software.
In return they offer excellent training opportunities, membership of the local government pension scheme and season ticket loan (after a qualifying period).
To apply for this job please visit definitejobs.co.uk.