Business Development Manager – IT Services

Salary: £48,000 – £72,000 per year

My client is going through an exciting stage of growth having recently undergone a management-buy-out with support of private equity investment. The company has almost 90% recurring revenue and a solid operational core with a consistent 99% SLA achievement of its flagship inventory as a service proposition.

They are seeking an experienced Business Development Manager to win new recurring and repeat business from designated accounts and to scale those accounts designated. A proven track record of selling IT Managed/Engineering Services is required for this role.

Responsibility for:

• To win new business from designated accounts and to account manage and scale those accounts designated.
• To achieve the sales and profit targets from the accounts designated and others that are designated from time to time.
• To maintain product and service knowledge in order to effectively promote the company’s services.
• To maintain market and competitor knowledge in order to effectively promote the company’s services.
• Develop clear and effective written proposals/quotations for current and prospective customers of the company.
• Create and manage an account development plan for customers, profiling and uncovering new business opportunities for the company.
• Maintain relationships with key vendors and distributors relevant to the specific target technology/solution in order to effectively promote the company.
• Research appropriate target markets and contacts.
• Present the company’s corporate and service pitch either over the phone or in person.
• Co-ordinate sales effort with marketing, sales management, service delivery, finance, logistics, service desk and engineering groups.
• Keep management, databases and systems up to date and accurate with all activities and results.
• Participate in company promotional activity were appropriate.
• Professionally represent the company.
• Contribute to the overall management of the company and its customers when required.
• Assist in the creation of the companies annual sales budget with input regarding accounts designated.

Key skills required:

• Experience of selling IT services – recurring and one off.
• Demonstrate experience of selling into new accounts.
• Demonstrate experience of how to grow on existing accounts.
• Understand forward looking KPI’s and Sales process.
• Collaborative with other functions internally and externally to ensure exceptional customer experience.
• Good interpersonal, negotiation and communication skills – presentation, written and verbal.

Personal skills:

• Ability to deal with ambiguity.
• Energetic, self-motivated, and disciplined.
• Act with integrity and trust.