Operations Manager

Salary: £48,000 – £60,000 per year

Howdens are looking for an Operations Manager to join the Warehouse Operations team to successfully manage all aspects of the Warehouse Operation ensuring it operates to the agreed depot service levels and budget by leading and directing a diverse team to deliver the overall warehouse operational plan.

Based at our Raunds Campus, and reporting to the Head of Warehousing, we are looking for an experienced leader of people who will direct and develop a team of reports, ensuring engagement and performance is maximised, so the operational plan and individual potential is achieved.

As Operations Manager you will drive safety and service, ensuring the Health, Safety and Well-being standards throughout the warehouse are meeting compliance requirement with SHE’s input and expertise. Key to the role is your ability to manage technical and people aspects of the warehouse operation, including physical planning, process flow, design and continuous improvement.

A commercial thinker and engaging communicator you will be experienced in building excellent working relationships with your team, and key internal and external stakeholders to ensure the campus can deliver its operational plan in the most efficient and effective way.

As Operations Manager role will also include:

– Contribute to the creation of the annual campus operating plan and in line with that plan continually review and act on any areas of improvement in order that the campus operates efficiently and effectively, and the network performance and depot service levels are maintained.
– Ensure the warehouse operation operates within Howden guidelines and legislative requirements to protect all campus personnel (employees, contractors, visitors etc) and reputation and ensure that operational compliance is maintained.
– Continuously review on a daily, weekly, and period basis the overall campus warehouse operation ensuring all objectives are achieved.
– Determines allocation of pre-determined resources to achieve plans in some cases this may need to be approved by the Head of Warehousing.
– Focussing on delivery of the warehouse annual operating plan.

What do I need to qualify for this role?

– Previous experience of leading & managing teams, with outstanding people management skills.
– Knowledge and capability of working in an adaptive and fast paced warehouse environment that has exacting standards and is focussed on service and delivery.
– Up to date knowledge and understanding of industry standards/KPI’s.
– Working knowledge of relevant Legislation – Health and Safety, Employment Law etc.
– High proficiency in technical aspects of warehouse design and operation.
– A competent influencer who can build strong relationships internally and with external parties.
– Analytical, logical and numerate, with good financial acumen.
– Confident presenting and interacting with stakeholders at multiple levels within a fast-paced environment. 
– Relevant professional qualifications, e.g., NEBOSH, IOSH, ILM

What can we offer you?

– Competitive salary and annual company bonus
– Fully expensed company car or car allowance
– Private medical insurance 
– Competitive Pension Plan with a maximum company contribution of 12%
– 25 days holiday + bank holidays with the option to buy additional days
– Free onsite car parking 
– Subsidised canteen
– Staff Discount
– Exceptional Reward and Recognition events.

About Howdens:

Joinery is a highly successful business and a FTSE 100 company. We have a team of more than 11,000 talented people across our multiple locations throughout the UK and Europe. In 2021 our sales reached £2.1 billion yet despite our scale, Howdens remains a local business with traditional values. We are recognised for excellence in the workplace in the top 25 Best Big Companies to Work For.