Inbound Call Handler

Salary: £26,000 per year

This role is working as an inbound call handler for a large insurance company, dealing with high volume calls enquiring about their claims and updates. This role offers great progression routes and is a perfect step in for an individual with limited office experience!

Client Details

This role is working as an inbound call handler for a large insurance company, dealing with high volume calls enquiring about their claims and updates. This role offers great progression routes and is a perfect step in for an individual with limited office experience!

Description

As an inbound call handler you will;

Act as a first point of contact for all inbound calls

Direct customers through to the right departments, transferring the calls

Keeping clients up to date with their customers claims progress

Taking all details of initial claims and progressing these as needed

Occasional outbound calling is required

Profile

As the ideal Inbound call handler you will;

• Be polite and friendly, with the confidence to communicate over the phone
• Be engaged in any training that may be given to you
• Have a drive to succeed and progress within the business
• A ‘can do’ attitude at all times

Job Offer

In return for your work as an inbound call handler you will be offered a competitive salary of up to £26,000 + yearly bonus + 33 days holiday, rising up to 38 with years of service + immediate progression routes (you can get your first promotion within just 6 months!) + full training will be given and ongoing support + free parking + collection from Wakefield train station for non drivers + set shift patterns – you will choose an 8 hour shift any time between 8am-9pm + company pension + health care cash plan + private dental care + life assurance 4x annual salary + discounted gym rates + cycle to work scheme + travel discount + smart/casual dresscode + friendly environment + social events + good commuter links!