Contact Centre Advisor

We have a number of fantastic opportunities for Contact Centre Advisors to earn £26,500 a year while working for a leading organisation who provide products and services to those with disabilities.

You will be part of a new and exciting team, which is currently evolving and introducing a new web based product for the benefit of their customers.

You will be responsible for dealing with customer queries over the phone by answering questions, providing accurate, relevant and useful information. The core aim is to leave each conversation with a satisfied customer who has received a friendly and informative service.

So who are we looking for? We need those who can communicate effectively, have empathy for each caller`s situation and be able to use their extensive training to solve problems in a kind and caring manner. The right candidate will need to have Customer Service experience within an office environment. Contact Centre experience will be desirable.

This is a great opportunity to work for a client who invests in their staff with training and up-skilling to encourage you to progress and develop your career. This is a chance to work in a friendly and supportive team where you are rewarded for hard work.

Full training is provided, along with 26 days holiday and excellent pension scheme. The hours are 38 hours per week, however, you will need to be flexible to work between the hours of 8am and 6pm, as different shifts are available Monday to Friday.

Assessment days to be held on Wednesday 4th, Thursday 5th and Friday 6th May, with 6 positions available. To start at the beginning of June.

Please click to APPLY!