Contact Centre Operative (Full & Part Time, Homebased, Flexible)

• We are a young, vibrant and fast growing company who work exclusively in the automotive arena
• We have a number of blue chip clients including leading dealer groups and manufacturers
• We encourage home working and offer flexible and negotiable hours on either a full time or part time basis
• None of our current campaigns involve “cold calling”.

• Candidates must be fluent in English, have competent typing skills and be computer literate. You will need your own computer with a speedy and robust broadband connection.
• Candidates must have a clear, friendly and engaging telephone manner, be sensitive to cultures and customs and ensure that all customers are left with a positive feeling regardless of the outcome
• As a home worker you must be completely reliable and self motivated
• Daily and weekly targets must be achieved and you must comply with client’s standards and procedures at all times
• Candidates will be responsible for maintaining a depth of knowledge of client’s services and products
• You will need to deal with objections effectively and achieve a positive outcome where at all possible
• You must be willing to share ideas and information as part of a team and support others as and when required
• You must be flexible and open to change, happily moving between campaigns at short notice to mirror our business needs

Any experience within the automotive industry desirable