Technical Support Engineer

Salary: £42,000 per year

Technical Support Engineer

salary -£42,000

Hybrid – flexible working 

HQ – York City Centre – North Yorkshire 

Our client is one of the UK’s longest established learning technology companies. They regularly win awards for innovation and continue to drive development of their products in new exciting areas. Customers are mainly university medical and nursing schools and related healthcare organisations in the UK, Australia, USA, Singapore and other countries – and they are experiencing significant growth across all our target markets.

We are now looking for talented and ambitious developers to be part of a growing team responsible for developing and supporting their award winning products.

The Agile team uses technologies like.Net Core, ReactJS, Flutter, Azure, SqlServer and CosmosDB. We want to hear from anybody who has experience with at least some of these technologies, wants to learn and grow and is up for a challenge. Work is varied and fast paced, with mainly greenfield development.

Based in the centre of York, our client offers benefits that many employers do not – such as remote working, flexibility, possibility of part-time, opportunity to cross train and a friendly, relaxed team. It would be ideal for someone who wants to have more influence in tech and architecture decisions, to pick up new skills and to move their career on to the next stage. You must be focussed on quality and have great attention to detail.

Responsibilities

• Investigating and resolving technical incidents
• Supporting system integrations
• Managing software releases and upgrades
• Monitoring server and application capacity and performance
• Monitoring application issue logs
• Fixing application issues

Experience

• with Microsoft Azure stack
• Experience an API or SaaS based business supporting products
• Good working knowledge of SQL Server administration and development
• ASP.NET MVC Knowledge

Skills

• The ability to manage your workload and prioritise tasks
• Customer facing skills combined with excellent verbal and written communication skills

Package & benefits

• Up to £42,000 per annum
• 25 days of holidays
• Pension scheme
• Flexible working with option to work from home up to 4 days per week once staff return to office
• Company shares scheme

Benefits:

• Company events
• Company pension
• Flexible schedule
• Sick pay
• Work from home