Apprenticeship Manager

Acorn are recruiting on behalf of our client, a leading training provider based in the city centre of Cardiff. They are looking for a dynamic and results driven Apprenticeship Manager to join their expanding team.

The Role:

* Manage the delivery and quality assurance of training programmes in accordance with contractual and regulatory requirements. Implement quality strategies and processes to create and sustain the continuous improvement culture of the organisation.
* Ensure optimum levels of responsiveness, performance and standards of the department and Manage and support the performance, efficiency and effectiveness of the team.
* Ensure excellent timely achievement rates of learners and high levels of stakeholder satisfaction.
* Develop and maintain relationships with third parties to ensure a positive image of the client is promoted at all times, inclusive of employers, award bodies, learners and key stakeholders.
* Co-ordinate delivery activities with Functional Managers to ensure the delivery objectives are accomplished in a timely and cost effective manner.
* Effective team and caseload management; ensuring starts and positive outcomes are achieved and evidenced in accordance with the contract and profile requirements.
* Handling and escalating, as required, client / learner complaints.
* Allocation of starts to Assessors.
* Managing the learner journey process.
* Conducting stakeholder / learner evaluations and visits.
* Ensure vetting and monitoring activity is carried out in accordance with the stipulations of the Welsh Assembly Government Health and Safety Code of Practice.
* Support and work with other key personnel in the assisting, organise and planning of SV visits; managing and plan standardisation activities; running of standardisation meetings and sharing best practice.
* Work with the Quality Team where appropriate to implement strategies and processes.
* Ensure that the IV system is performed and maintained as per the NVQ code of practice.
* Ensure compliance with Awarding body, QCA, Sector Skills Council, the NVQ Code of Practice Requirements and the JAB guidance on Internal Verification at all times.
* Maintain Award Body records as per the NVQ code of practice.
* To maintain personal continuing professional development and contribute to the continuing professional development of Internal Verifiers and Assessors. Arranging and co-ordination of attendance at network events for self and team members.

The Candidate:

* Experience of working within a vocational training environment.
* To hold an A1 Qualification or equivalent.
* Previous management or supervisory experience.
* Full driving licence.
* Knowledge of government funded training schemes.

Benefits:

* Paying a basic salary up to £36,000a year.
* Contributory pension scheme.
* Childcare voucher scheme.
* Cycle to work scheme.

Apply today for immediate consideration.