2nd Line Support / Technical Support / Desktop Support
Full job description
Catchfish.net
Salary: £30,000 – £31,200 per year
2nd Line Support/Technical Support/Desktop Support – Fast Growing High Tech Business
£25,000 – £26,000 – London – West End
The company and role:
Working for a fast growing, exciting, digital business, we are looking for someone passionate about technology with at least 6 months experience within a previous, hands-on technical support role.
Essential knowledge in:
- 2nd Line Support/Technical Support/Desktop Support
- Tier 2 hands on support (not phone based support please)
- iOS
- Apple Macs configuration
- Virtualisation environment
- Cloud based technologies
- Network protocols and configuration
- LAN/WAN
- Cabling
- Phones (currently using Avaya phone system)
On a day to day basis you will be assisting with 2nd and 1st line technical support, helping users with their Apple Mac’s and other devices, supporting Googlemail/Gmail etc, supporting the office phone system, printers, peripherals, networks and general desktop support issues. We are looking for a real “go getter” who can take the hit the ground running, find their own solutions to problems and add real value to the exising support function.
Awaiting full job description but if you are passionate about IT, have hands on technical experience (not phone based) in all of the above, have lots of common sense and are attentive to detail we want to hear from you!
Send your CV immediately for an interview.
To apply for this job please visit definitejobs.co.uk.