IT Support Engineer

Salary: £30,000 – £42,000 per year

IT Support Engineer

£30,000 – £42,000 Dependent on experience plus benefits including payment for IT certs, healthcare scheme, rising holiday, interest free loan for annual season ticket, company pension scheme

Location: Croydon, CR0

Our client is an entrepreneurial Croydon based ICT consultancy that was founded 17 years ago. My client has exciting expansion plans and is looking for a like-minded individual to join their team for the long-term. Our client offers funding for IT training, they have a fantastic working environment, they work hard, play hard and reward their employees well!

Sound interesting and something you would love to be part of? Apply today!

Please note, to be considered for this position, you must have strong hands on server experience. You will have worked for an MSP and have provided support to multiple users working under pressure and providing a first-class customer service.

The IT Support Engineer:

The successful applicant will need to develop skills ranging from desktop and server support through to network design. They will be involved in all aspects of ICT systems implementation & support including project proposals, installation & implementation, configuration, maintenance, support and on-going client management. Other responsibilities will include:

Manage client requests for support and project work
Provide customers with technical support and advice pertinent to their infrastructure
Investigation of new technologies for new solutions for clients
Office systems improvement
Identify potential new business from new and existing clients
Due to the nature and size of the organisation there will be:

The opportunity to become an integral part of the management and on-going development of a successful company
The potential for rapid career fulfilment – not possible in larger organisations
Exposure to a wide range of technologies

We are looking for an IT candidate with:

Experience of working for an IT Managed Services Provider / IT Support Organisation
‘Entrepreneurial spirit’
A keen sense of how to provide excellent customer service
A real ability to multi-task and juggle priorities
Excellent communication skills

What We Are Looking For – Our Ideal IT Support Engineer Will Have the Following Technical Expertise:

Microsoft Windows 2000/2003/2008 Server
Microsoft Exchange 2000/2003/2007/2010 Server
Microsoft Windows 2000/XP Professional/Vista Business/Windows 7 Pro
Microsoft Office 365 Support
Server and PC hardware components.
Networking troubleshooting and diagnostics – TCP/IP, routing, subnets.
Good understanding of Domain Name Management, DNS, web site hosting, and MX records.
Routers, hubs, and switches
Network security
Virtual Private Networks (VPN)
Antivirus/Anti-Spyware and Anti-Spam principles and solutions
Firewall/UTM devices.
In addition, any knowledge of Apple Mac systems, Linux, a basic understanding of telecoms and recent versions on desktop applications such as Adobe’s products, Sage etc. would be a bonus.

Due to the amount of CVs we receive we will only be able to contact you if your application is successful. YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.

Key Skills: IT Support. Helpdesk. Managed Services. MSP. MCP. Microsoft Certifications. 1st line, 2nd line, server, Active Directory, Exchange, Router, Switches, Firewalls, Networking, TCP/IP, DNS, DHCP, PC Hardware, VPN, Routing, network security.

YourRecruit Limited is acting as an Employment Agency in relation to this vacancy.