Service Administrator

An opportunity has arisen for an enthusiastic Service/ Warranty Administrator to join a successful commercial dealership in Cheshire. My client, a company who has gone from strength to strength, are looking for an individual who delivers work to the highest standards and can continue to help drive the business forward. The role requires you to help assist within the service/ warranty department and you will be responsible for all invoicing and general administrative duties. To be considered for this role you must have a considerable amount of invoicing experience and preferably have used the Kerridge software.

The Role

Help assist the service advisors within the department and support other staff members on all warranty related matters
Ensure all administrative functions within the warranty department are carried out in accordance with company policy
Administer warranty policy in the best interests of the dealership, manufacturer and customer
To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims
Inform all relevant staff of forthcoming recall campaigns and changes in warranty/goodwill procedure
Ensure that all frontline staff complete the records correctly when warranty is diagnosed on a vehicle
Maintain relationships with other staff members, specialist repairers and manufacturers’ representatives
Maintain knowledge on all warranty procedures and documentation
Responsible for all invoicing within the group Who we are looking for

The ideal candidate will have experience in a main dealership within the automotive industry
Must have invoicing experience
using Kerridge is preferable
You will have a good knowledge of the service department
Understand the importance of ensuring excellent customer service at all times
You will have proven experience in administration
You will be motivated and able to work under pressure efficientlyWhat’s on offer?

£26,400 – £31,200basic salary

£26,000 – £29,000 OTE

Interested?

If you are interested in this position, please register your interest NOW with your up-to-date CV in Word format.

Your CV will be forwarded to HCP International, a leading automotive recruitment consultancy established in 1998. The services advertised by HCP International are those of an Employment Business.