Payroll Administrator

We power organizations with insightful solutions that drive business success. Consistently named one of the “Most Admired Companies” by FORTUNE® Magazine, and recognized by Forbes® as one of “The World’s Most Innovative Companies,” ADP has over a half-million clients around the globe and 65 years of experience as a world-wide leader of business outsourcing solutions.

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

JOB PURPOSE:

• To deliver World Class Service to clients
• To manage and deliver client payrolls and all other related services including “end of year” (EOY) requirements accurately and on time

KEY DUTIES/TASKS:

• Collate, interpret and validate data supplied by clients for processing
• Process client data in line with departmental processes & procedures
• Communication with clients in line with departmental processes and procedures
• Analyse & manage payroll output for accuracy and to meet legislative requirements
• Highlight and escalate/respond to any matter that may affect the smooth running of client payrolls
• Perform reconciliations and EOY processes as required by the client schedule
• Prepare and complete manually calculated payslips
• Respond to allocated client queries and take appropriate action in accordance with service level performance targets
• Liaise with other departments to meet client service definition criteria
• Ensure client Payroll Procedures manual is current
• Provide information as necessary to statutory bodies
• Maintain knowledge of current ADP products and services
• Maintain knowledge of current statutory legislation
• Work with other team members to meet payroll deadlines
• Participate in the collation and analysis of payroll service performance statistics and resulting improvement plans
• Utilise knowledge to contribute to the training programmes for new and less experienced members of staff
• Carry out other duties as required to fulfil the role
• Follow ADP policy as stated in the Associate Handbook

EDUCATION AND EXPERIENCE

• Good general education up to GCSE or equivalent, including Maths & English
• Minimum of 6 months – 1 year payroll experience
• Basic knowledge of SMP, SSP & SAP.
• Ability to calculate manual payslips
• Knowledge and experience of managing multiple payrolls and frequencies
• Strong computer skills including Microsoft Word, Excel, etc.