Portuguese Customer Service Representative
Full job description
Kerr Recruitment
Salary: £26,000 per year
Portuguese Customer Service Representative
Warrington
Permanent/Full-Time
£26,000 per year + Bonus
The company:
Our Client is an internationally recognised company in the e-commerce business who is looking for an ambitious and motivated bilingual person to join their team!
What you’ll do:
* Working within the International Customer Service team responding to customers queries via telephone and email (inbound calling) in Portuguese
* Handling overflow contacts from the UK team
* Responding to queries received via Social Media
* Assisting with quality scoring
* Occasional translations may be required
* Aiming for first time resolution
What you’ll need:
* Fluency in Portuguese
* Must also be fluent in English
* Excellent telephone manner
* Attention to detail
* Excellent listening skills
* Flexible, reliable and trustworthy
* Able to work under pressure
Please note:
* If you have not been contacted within 2 working days, unfortunately your application has not been successful on this occasion.
* We accept spontaneous applications via email – do not hesitate to send us your CV stating what kind of role you would be looking for.
* Please do not hesitate to regularly have a look at the Kerr Multilingual Recruitment website for an overview of all our vacancies.
To apply for this job please visit definitejobs.co.uk.