Customer Service Coordinator
Full job description
Direct Response Employment Services
Salary: £26,000 per year
Direct Response Employment Services are delighted to be supporting our national client in the recruitment of a customer service coordinator to join the team on an initial temporary basis.
As a customer coordinator you will be responsible for providing first class customer service to our customers and keeping customers updated of there orders and being available to answer queries along with supporting the office in general administrative duties.
Key Duties:
* Answering calls from customers and providing professional customer service at all times.
* Entering calls on the systems.
* Updating customers with information regarding their enquires and delivery information.
* Liaising with different departments to assist with answering enquires.
* Processing customer orders.
* Managing customer complaints.
We are looking for someone who has excellent communication skills, prior experience within a customer service role would be ideal and working the hours of Monday to Friday, 8 hours between the working hours of 07:30 – 17:30pm.
We are looking for someone who is ideally immediately available so if this sounds like the role for you then please get in touch for consideration.
To apply for this job please visit definitejobs.co.uk.