Hire Desk Controller / Customer Service Coordinator

Description:
Our client are looking for a Hire Desk Controller /Customer Service Co-ordinator to deal with all aspects of hire processes including on-hire, off-hire, breakdowns, service schedules, transport planning and customer queries. The ideal candidate will have exceptional customer service skills as well as excellent organisational skills and an analytical mind. You will also be able to build trusted relationships with clients and work constructively with other members of the team. This role involves working closely with major clients and as such you will have to liaise with other depots/locations across the UK so a friendly and professional approach is necessary.

Previous experience in the Plant / Tool / Non-Mechanical Hire Industry or in supplying to the construction and civil engineering markets would be advantageous.

This role is an exciting opportunity to become part of a growing team with the potential for personal growth and development.

Skills:
Excellent customer service skills
Ideally with previous experience in the Plant / Hire Industry or in a relevant field
Excellent organisational skills and an analytical mind
Able to build trusted relationships with clients

Salary – negotiable dependent on experience.

Key words:
Hire Desk, Service Coordinator, Hire Controller, Plant hire, Tool Hire Assistant, Assistant Manager, Hire Coordinator, Hire Desk Controller, Hire Manager, Plant/Rental Administrator, Rental Manager, Rental Supervisor, Senior Hire Controller, Team Leader, Tool Hire Supervisor, Trainee Hire Controller, Construction Plant, Heavy Plant, Material Handling, Non Mechanical, Plant Hire, Power Generation, Powered Access, Pumps