IT Account Manager

Salary: £54,000 per year

A well-established, fast-growing IT company based in Bristol are seeking an experienced IT Account Manager to complement their growing sales team in Bristol.

As part of our client’s continuous development and growth, they are now looking for an Account Manager who will play a positive and integral part in the company’s future plans. The successful candidate will manage and nurture day-to-day customer relationships to ensure delivery of the best results.

Key Responsibilities:

* Managing a portfolio of existing customers

* Maintaining regular contact with customers and prospects in order to build strong and positive business relationships

* Selling a wide range of products and services to medium-sized customers

* Frequently updating your product and market knowledge

* Identifying customers technology requirements and proposing relevant solutions with the assistance of internal colleagues

* Acting as the main point of contact between the customer and all relevant internal departments

* Managing existing contracts and upselling and cross-selling where possible

* Exploring business opportunities within the current and new customer base

* Attending client meetings with the Service Delivery Manager to gain an in-depth understanding of the customer’s business in order to generate and fulfil future opportunities

* Prepare Statements of Work as required.

The ideal candidate will have the following skills and experience:

* At least 2-3 years previous B2B IT account management experience

* Managed Services experience

* Ideally have worked with Microsoft products previously

* The ability to develop and create a sales pipeline

* Have a previous track record of meeting and exceeding targets

* The ability to cross and upsell through the customer base

* Have experience of contractual negotiations including renewals

* Have experience of working closely with internal teams to ensure effective customer relationship management.

* Possess excellent verbal and written communication skills.

* Possess exceptional organisational skills with a professional approach at all times.

* Possess great attention to detail and be able to prioritise and manage a heavy workload.

* A full, UK driving licence.

Location: the role will be based remotely with travel to the Bristol office when required.

Salary: up to £54,000basic, with double OTE and uncapped commission (split into two areas: Professional Services and Managed Services).

Benefits: company car/car allowance (around £5k per annum).

Career progression: This is a fantastic opportunity to join a forward-thinking and fast-expanding company who offer genuine career progression opportunities due to their exciting 5-year growth plan.

Start: asap for the right candidate.