1st Line Service Desk Analayst
Full job description
DCS Recruitment Limited
Salary: £26,000 per year
Service Desk Analyst – Birmingham – £18,000-£21,000 – ASAP
Are you an IT Professional looking for an exciting new role? Want to take your technical skills to the next level?
We are looking for a fantastic Service Desk Analyst/1st Line Support Analyst for a permanent opportunity based in Bedford. With a diverse range of people and various technologies to work with, this is a role which will never get boring.
You will be working primarily with the following technologies and possess key competencies in (Essential):
*Active Directory
*Group Policy
*DHCP
*Microsoft Exchange Server
*Windows XP/7
*Networking: Port Patching, TCP/IP
*Hardware rollout, support & maintenance
*Core understanding of Microsoft Office suite and applications to deal with 1st line user queries/resolution (2010, 2013)
*Ability to use internal systems in relation to the role
*Understanding of support team / department working practices.
ABOUT YOU
As a Service Desk Analyst, you have at least 1 years’ experience in the industry and will be responsible for maintaining the quality of the end user experience, acting as an effective point of contact from the business to the business customer whilst ensuring customer service standards represent value to the business.
ABOUT THE COMPANY
I am currently recruiting for a leading and award winning IT Solutions Provider in Birmingham, who’s creative and innovative style of practice have seen them deliver extremely high quality work to their clients. My client works with a diverse range of customers and technologies so has a lively environment full of new challenges. No two days will be the same.
Make no mistake, this is a pressurised environment, which will give someone of your experience and position the chance to thrive in a lucrative business where your technical abilities will grow to new heights. But don’t worry, the friendly team are always happy to help out and will provide all the on-going support/training you need to hone your technical skills and progress.
Based in Birmingham, this company has a great location with great facilities and opportunities abound.
ABOUT THE REWARDS
£26,000 per year
HOW TO APPLY
Great opportunities like this don’t last long. Submit your CV now.
To apply for this job please visit definitejobs.co.uk.