Temporary Customer Service Advisor

Salary: £26,000 per year

Temporary Customer Service Advisors

Do you have Customer Service experience?

Are you on University holidays?

Are you available now?

…………..If you have answered YES to any of the above questions please read on as our client, who are a growing eCommerce Retailer are looking for individuals like you to start work immediately

Working Hours – Monday to Friday 09:00-17:30

The Role

• Provide quality responses to customer contacts in writing, by telephone and email
• Balance business needs against customer expectations to ensure high levels of customer satisfaction.
• Achieve department KPIs for incoming calls and response rates.
• Take ownership and manage own complaint caseload.

The Candidate

• Excellent listening and verbal communication skills.
• Need to be flexible, able to multitask, be focused, computer literate, work effectively as a team member.
• Methodical and organised approach to ensure that all customer contacts are completed within agreed time.
• Ability to work on your own initiative with set guidelines as well as working as part of a team.
• Calm disposition coupled with the ability to work well under pressure.

Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment wishes you the best of luck in your job search.

Nouvo Recruitment Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.