Technical Support Engineer / Helpdesk Support / 1st Line Support
Full job description
Networx
Salary: £30,000 – £33,600 per year
Technical Support Engineer / Helpdesk Support / 1st Line Support
Rubery, Birmingham
£25,000 – £28,000
Permanent, Full Time
Our client currently has an exciting opportunity for an IT Support Engineer to join the team in Rubery.
Your role will be varied, you will be providing helpdesk support, repairing computers and laptops, installing workstations, laptops and servers. You will need to have excellent communication skills, be confident on the phone and will be able to speak to customers through fault finding.
Essentially you will have substantial experience of working within a tech support role. GCSE’s in English, Maths, Science at grade A- D is necessary and any computer qualification would be an advantage. Further to this a good understanding of Windows operating systems, Microsoft office, anti-virus products, working remotely, computer hardware, Office 365 and Windows 2008 and Windows 2012 server support is also required.
Due to the nature of the role is imperative that you hold a clean driving license with access to a vehicle.
Our client is a provider of support for people with Mental Health needs, Learning Disabilities, Autism and Acquired Brain Injuries.
To apply for this job please visit definitejobs.co.uk.