Technical Project Manager (Servicenow)

Salary: £630 – £660 per day

Join us as a Technical Project Manager with the Home Office

(Croydon, Full-time, Permanent)

About Capita

At Capita, we support clients across a range of sectors, including local Government, central Government, education, transport, health, life and pensions, insurance and other private sector organisations. We support with expertise applied by the talent across our business in combination with technology, insight and analytics to keep our clients ahead of change, sharper than competitors and more efficient than ever – and we always need new talent to help us achieve our goals.

We are currently recruiting for interesting and exciting positions at the Home Office. The Home Office keeps the UK secure and prosperous; protects its citizens, residents and visitors and their property; and upholds rights, liberties and the rule of law. We lead on immigration and passports, drugs policy, crime and fire policy, counterterrorism and work to ensure visible, responsive and accountable policing in the UK.

Why Join Home Office?

This role is an exciting opportunity for a dynamic and innovative person to be at the forefront of change in one of the great Departments of State. We are delivering significant transformation in order to continue keeping our citizens safe and our country secure. New technology and the fast-evolving nature of the threats we face mean we must adapt, and adapt fast, and with the UK leaving the EU, the need for change is greater than ever.

The Role of a Technical Project Manager

This is an exciting opportunity for a Technical Project Manager to lead and work on the Law Enforcement Community Network Programme (LECN) within Police and Public Protection Technology (PPPT) Portfolio.

You will be joining a dynamic and friendly team, with an opportunity to work on face paced and stimulating projects using modern interfaces and technology to strengthen IT capabilities within the Programme and Portfolio.

Essential Criteria:

ServiceNow experience
Strong Project Management background skills
Planning, Reporting, Risk, Stakeholder management, etc
Networks & Infrastructure knowledge
SC1 experience would be a bonus
Public Sector experience would be greatly desirable
SC WAN experience is desirable
Background in policing – Understanding the environment
Technical understanding (Not essential)

Key Outcome & Deliverables

Manage projects and workstreams from end-to-end, from requirements gathering / discovery, through to implementation and early life support.
Implement and manage effective and appropriate project governance.
Own the production of key project management products, ensuring they meet the required quality standards and are approved by the relevant stakeholders.
Report on progress and escalate risks and issues to the PPPT PMO ensuring this is accurate and timely.
Identify and manage dependencies and interdependencies.
Define and manage project and workstream budgets and resourcing plans within project and programme levels and tolerances.
Work closely with the business in producing high quality business requirements and translating requirements into deliverable plans.
Lead the development of the commercial approach and plan, and supplier engagement for the project or workstream in line with the overarching strategies, liaising with the programme commercial team and, if required, leading the procurement process.
Ensuring that the project or workstream focuses on realisation of business benefits by creating business readiness plans, taking into consideration technology deployment, data migration, capability deployment (training and engagement activities) and any business activities required to integrate new processes or jobs into the ‘business as usual’ environment.
Leading stakeholder engagement with internal and external stakeholders.

We look forward to hearing from you and wish you the very best of luck with your application.

Please note successful applicants will be required to go through vetting and Security Clearance.