Technical Helpdesk Advisor
Full job description
HVAC Careers Ltd
Salary: £15.6 per hour
The Company
* Leading manufacturer of domestic boilers
* Role due to expansion
* Full product training
* Parking
The Role
* As Technical Customer Service Advisor you will be responsible with dealing with consumer technical and service issues
* Your time will be spent on the telephone, either giving advice or taking appropriate action as required.
* Being professional and polite, and delivering excellent levels of customer service
* Follow initial enquiries to conclusion
* Monday to Friday with 1 in 3 Saturdays
* Based at their Kent head office
Skills and Experience
* You will have experience within helpdesk roles
* Background of advising on technical products
* Excellent customer service
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