Service Desk Manager

Posted 4 days ago
James Chase Solutions
Service Desk Manager
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Full job description

James Chase Solutions

Salary: £84,000 – £90,000 per year

James Chase Solutions is currently looking for an experienced and enthusiastic Service Desk Manager for my fantastic client based in Milton Keynes. We need a passionate and experienced candidate to lead the IT Service Desk and be involved in engaging with senior level stakeholders.

Main Duties –

Lead relationships with stakeholders to discuss service management, delivery of service levels

Oversee and manage a large team in the IT Service Desk function

Be active in management, and be involved in Problem, Release, Change and Incident and looking to improve services to customers

You will have good experience as a Services Manager and managing large service desk teams. You will also ideally have knowledge of ITIL.

Should you possess the correct skills and experience for this position, we will be in touch with you within 7 days of the receipt of your CV. Should you not hear from us within this time frame, you have not been successful on this occasion. We wish you every success in your search for suitable employment

To apply for this job please visit definitejobs.co.uk.

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