Service Desk & 1st Line Support
Full job description
Connectus
Salary: £26,000 per year
A Service Desk & 1st Line Support Engineer is required for 6 months initially (likely to be extended) based in Southampton.
Working within the IT Department you will be supporting over 6,000 users providing 1st line support. Responsibilities will include call logging, trouble shooting and providing general remote support within an MS environment. The 1st line team aim to fix approximately 80% using remote support technology and escalate more complex issues up to 2nd line. Candidates need either a keen interest in IT, a previous IT qualification or previous IT experience such as Helpdesk, Service Desk, IT Support or similar with technical skills of MS Office.
This position is to start ASAP and will Salary: £26,000+ holiday pay (Paye) or £26,000 per year (Ltd / Umbrella). Due to the nature of the company you will need to be willing to go through the Security Cleared process.
To apply for this position, candidates must be eligible to live and work in the UK
Connectus Technology Limited is acting as an Employment Agency in relation to this vacancy.
To apply for this job please visit definitejobs.co.uk.