Service Controller

Salary: £30,000 – £33,600 per year

My busy well established clients provide its wide ranging customer base with a one stop solution for all their transport & fleet requirements. We are now seeking for them a Service Controller

To manage the office, liaising with the Workshop Foreman to ensure a profitable, efficient & safe site that meets or exceeds customer expectations and depots targets. Responsible for office staff; quality, efficiency and the Health & Safety of the employees, visitors, workshops & site.

Service Controller – The role involves:

* Planning the daily workload of the office & drivers to ensure customer requirements are met.

* Liaising with customers regarding service schedules, updates, authorities and completion of work.

* Raising of job cards, estimates & invoices as required and update status of jobs on the system in an accurate and timely fashion.

* Liaising with the Workshop Foreman to ensure that times booked to jobs are monitored and parts are ordered and available for the job at the correct time.

* Processing purchase orders accurately.

* Maintaining discipline in the whole site.

* Ensuring that the site is tidy, housekeeping standards are maintained and site is secure.

* Ensuring that all equipment is maintained in a proper fashion.

* Ensuring all Health & Safety arrangements are in place.

* Promoting Health and Safety within the depot.

* Attending management meetings.

* Reporting on the KPI’s for the depot.

* Undertake any reasonable duty specified by the Operations Manager & Company Directors.

Hours alternating weekly between Mon to Fri 6am to 3pm and Mon to Fri 2pm to 10pm

Alternate Saturdays 8am to 12pm

Salary dependent upon experience

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