Senior Infrastructure Specialist

Salary: £300 – £420 per day

Public sector client

Remote working

Microsoft 365 – Workload migration, management and tech support – including, but not necessarily limited to; Microsoft 365 Apps for enterprise, SharePoint, Teams and OneDrive
Windows 10 enterprise management – using Microsoft Endpoint Configuration Manager (SCCM) and Active Directory Group Policy to securely manage a large estate of tablets and desktops across the borough.
Mobile device management – Using Microsoft Endpoint Manager (Intune) to securely manage access for corporate and personal mobile devices to M365 and other corporate resources
Desktop printer management – Using Ysoft SafeQ secure print solutions to manage availability and access to our suite of corporate MFDs Roles and responsibilities:

Provide third-line help desk support (break-fix support, service requests, change requests, problem management and major incidents)
Perform server maintenance, security and compliance actions
Problem solving, research, development to resolve complex issues
Respond to monitoring system warnings and alerts
Document, share knowledge and follow ICT procedures
Communicate effectively with colleagues across other IT teams and stakeholders, and know when to escalate
Opportunity to work on team and/or individual projects Key skills and abilities:

The successful candidate will have or be able to quickly develop skills in the following areas: –

Microsoft Endpoint Configuration Manager (SCCM)
Application packaging, supersedence rules, deployment, monitoring and troubleshooting
Configuration Items and Configuration Baseline
Windows 10 Feature Updates deployment, monitoring and troubleshooting
Analysing log files
Desktop Analytics
Plan for the deployment of Windows 10 Feature Updates by assessing application and driver compatibility
Active Directory
Excellent working knowledge of User and Computers, DNS, DHCP, Group Policy, Computer Management, Event Viewer
Microsoft 365 Apps for Enterprise
M365 configuration via Intune
M365 Servicing Channels
OneDrive Known Folder Mode
Migrating workloads to M365
Endpoint Manager (Intune)
Using ATP to manage and support the mobile estate
A keen interest in developing technologies
Skills in using PowerShell g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.