Sales & Revenue Manager
Full job description
Elton Recruitment
Salary: £51,706 per year
We are recruiting for a Sales & Revenue Manager for an award-winning conference venue centre based in London. You will be responsible for overseeing the day to day operation of the sales team and ensuring that maximum sales revenue is generated. You will manage a small team including Sales Team Leader, Business Development Officer and Marketing Officer. You will lead, motivate, and develop and achieve sustained profitable growth and ensure that all customers receive exceptional customer service experience. You will work alongside the senior management team and report to the COO.
Key Responsibilities
* Oversee business and revenue development for the entirety within the framework of the business
* Generate sales through the processing of conference enquiries and bookings within the Hospitality department and ensure correct & timely invoicing process
* Meet & set relevant revenue targets
* Oversee the process of gathering and managing customer feedback and complaints
* Relationship management and engagement of both agents and customers
* Produce a yearly business development plan
* Working with marketing, social media and PR activities via utilising both internal resources and external agencies and overseeing website development oversight of the design and production of collateral and marketing materials for all the brands.
Person Specification
* 3-5 years working in a commercial sales manager role, ideally within events or conference meeting sector
* Running a profitable business unpinned by proactive selling, high quality of service, cost-effectiveness, sound financial budgeting, monitoring, and reporting
* Day to day operational management of a busy sales team
* Budget preparation, phasing, managing, forecasting and reporting of sales/costs
* Leadership through enabling, motivation and constant development of a customer-focused team
* Influencing and negotiating
* Planning, decision-making and problem-solving ability.
* Strong IT background that includes booking management and CRM systems and interfaces with other systems, including Rendezvous
* Excellent interpersonal skills, articulate and able to communicate both orally and in writing with people from a variety of different backgrounds
* Setting individual/team objectives and managing staff performance through a regular review process
Package
Salary: £51,705.6 + excellent benefits, pension, flexible working, private health insurance
Hours: 35 hours per week, may involve morning and late evening shifts as well as weekends (perhaps 1 weekend in 6-8 weeks)
Holidays: 30 days + bank holidays
Closing date 2nd February. The interview will be held on the 18th of February. Apply today by clicking on the link.
*Due to the volume of applications anticipated for this role, if you have not had a response from us within 14 days, please assume that your application has not been successful on this occasion.
This is a fantastic opportunity if you are interested in this role, apply today. For this role you may be required Security Clearance, you must hold or be willing to obtain a security clearance up to the relevant level for the role. You will also be asked for 5 years of employment history.
Please note that if you apply for this vacancy, then you have given permission under Data Protection (GDPR) for us to share selected details with our clients*
To apply for this job please visit definitejobs.co.uk.