Sales Executive

This exciting opportunity exists within our Peterborough Van Centre

**Please note: all candidates must follow the on-line application process**

Key Objectives:
Maximise sales and profitability through satisfaction and retention of customers
Achieve and strive to exceed all targets and sales objectives through a well-developed and motivated sales team
Work with the Brand Manager to formulate policies and procedures to increase vehicle sales
Help Centre to achieve industry-leading standards of process efficiency and cost control
Ensure departmental compliance with company policies and industry guidelines

Detailed Objectives:

Maximise sales and profitability through satisfaction and retention of customers
Develop and maintain excellent business relationships with customers by meeting and exceeding their expectations.
Receive customers promptly and courteously in line with manufacturer’s quality programme.
Ensure vehicle handovers are carried out on the agreed date and to the customers’ satisfaction.
Handle dissatisfied customers calmly, resolve complaints with sensitivity and involve others when needed.
Achieve and strive to exceed all targets and sales objectives through a well-developed and motivated sales team
Explain job expectations and procedures to all new team members to ensure understanding of respective duties.
Delegate tasks and responsibilities to appropriate personnel and monitor their progress to ensure that work is completed as directed.
Provide advice and assistance to team members.
Take a pro-active interest in training and developing yourself and team members, developing skills to support improvements in job performance and to aid career advancement.
Work with the Brand Manager to formulate policies and procedures to increase vehicle sales
Examine accounts to ensure budget and sales objectives are met and report to the Brand Manager.
Achieve profit objectives within a specific time frame to ensure a budgeted return on investment.
Develop a strategy to increase sales business as part of the Business/Growth plan and monitor results.
Identify clearly the area of marketing responsibility and ensure relevant knowledge of demographics, using information available from the manufacturer.
Plan, oversee and monitor sales campaigns, advertising and promotional activities to maximise sales and also create and maintain a positive, professional image of the Van Centre.
Help Van Centre to achieve industry-leading standards of process efficiency and cost control
Review the monthly sales and profit performance in co-operation with other managers to determine where improvements can be made.
Ensure that the operation achieves budget objectives by continually examining accounts, operating controls and composite figures and adjusting budgets to allocate resources in a cost-effective manner.
Develop and maintain good working relationships with all Van Centre personnel.
Undertake all other tasks and responsibilities as requested by the Brand Manager.
Build a strong rapport with financial institutions and other business representatives.