Sales Administrator-Technical

Salary: £26,000 per year

Sales Administrator-Technical 

Northampton

£18k to £20k

A flexible work life balance is the focus of this company’s culture. They believe in working hard but have structured their working week to ensure that they finish at lunch time on a Friday. This small family business believes in developing their people and career progression and training are offered with this role. They organise out of work social events; this year they held a Summer BBQ which was a lot of fun.

They have been market leaders in their specific engineering industry niche for over 30 years and have developed a strong and dedicated client base. This role is part of a busy sales function and will be responsible for providing support to the Sales Representatives as well as being involved in other aspects of the day to day running of a busy company. Your key responsibilities will be split between the office and warehouse and will include: –

Office

• Process enquiries and orders for items within the Company product range from prospects you find and from prospects supplied to you.
• Ensure that accurate and current customer and prospect information is on the Company data base and that you work within Company’s CRM
• Encourage new equipment purchasers to buy additional product
• Provide formal quotations for all equipment and any other significant enquiries within three working days.
• Follow up on all outstanding quotations within their period of validity.
• Keep customers informed if there are any delays to order deliveries.
• Sell products at the list prices or gain agreement for discounts and special prices.
• Establish any necessary nonstandard payment terms for approval.
• Gain agreement on deliveries of non-stock items prior to quoting.
• Assist in obtaining payment for goods and services
• Investigate and resolve quality related problems.

Warehouse

• Unloading of suppliers’ deliveries
• Re-packaging of goods received
• Order picking and order despatching
• Physical stock checks
• Inspection of goods received
• Warehouse maintenance

Repairs

• Undertake minor and routine repairs in house.
• Manage major repairs carried out by our equipment supplier.

The successful candidate will ideally have

• An engineering apprenticeship or qualification
• A basic understanding of electricity or metallurgy
• An understanding of ISO 9001 and QMS Systems
• Have a clean driving licence