Sales Administrator

Salary: £26,000 – £27,600 per year

An opportunity has arisen for a Sales Administrator to provide administrative support to a variety of corporate clients and to ensure clients receive the best possible customer service. The role is based in the Hatfield office, with our global client who is experiencing phenomenal growth. You will be offered the flexibility to work from home and/or from the office. You will be working as part of a super friendly team within a busy role that requires you to use your wonderful customer service skills and initiative on a daily basis. Your duties will be vast and varied and include:

* Liaising with corporate clients both over the phone and via email; accurately processing their orders, project managing the order efficient order process, dealing with queries and being the first point of contact.

* Promptly escalating issues where necessary or seeking appropriate advice. Providing after sales support to your clients, responding to account queries and assisting with logistics queries.

* Produce and manage a variety sales reports for the team and working to tight deadlines

* Ensuring all systems are maintained and updated (mainly CRM and Excel)

* Work closely with a wide range of internal teams acting as the first point of contact for all communication

* Work within the team’s performance KPI’s to ensure service levels are achieved and exceeded

* Improving systems and processes to ensure greater efficiency

* Ad hoc team projects as and when required

Skills & Experience:

This is an ideal opportunity for an outgoing and personable individual who wishes to be part of a fast paced and extremely busy high performing team. Your excellent communication skills, ability to work under pressure, and initiative will be completely utilised. You will be working within beautiful corporate offices with the flexibility to work from home, free parking and 35 hours per week. You will have:

* CRM and excel experience gained within an administrative role

* be able to demonstrate examples of providing wonderful customer service experience while working in a busy environment.

Hours: 9am – 5pm Monday – Friday

Benefits: Extensive including bonus and private medical.

PLEASE NOTE
We strive to respond to all applications within five working days, if we have not contacted you within this time frame your application has been unsuccessful and your details have not been retained. Please apply for any other positions that you may see in the future. Thank you