Retail Support Coordinator

Salary: £26,400 – £30,000 per year

Retail Support Co-ordinator

We are excited to be working with our prestigious clients in recruiting for a brand new role to the business. Seeking a dynamic, ultra-organised and pro-active Retail Support Coordinator reporting to the Retail Support Manager, whose responsibility is to manage / coordinate the post opening works of multiple store openings and projects.

Offering a competitive salary, and working from a modern office environment based in a scenic rural village in Northamptonshire, there is and will be an opportunity / requirement to travel in the role, therefore the candidate / you must be willing to do so.

The well-established and forward thinking company can offer routes for professional development and are keen to seek candidates with drive and passion for career advancement 

Job Role

• To visit stores ahead and following openings at certain milestones in the project process to oversee the snagging as a whole and any additional work required.

• To arrange and organise any additional works in stores, liaising with the relevant contractors and suppliers making sure this is followed up and completed in line with timelines and client requests.

• Create and complete snag reports at store opening and at milestones, thereafter, making sure the correct information is communicated to the retail and head office teams.

• Work to deadlines and parameters set by the client, sometimes managing multiple visits, reports, and requests at any given time.

• Ensure all handover packs are compiled correctly making sure documents are obtained from the relevant suppliers.

• To manage health & safety and O&M documentation, making sure these are uploaded onto the relevant business platforms i.e., BIM.

• Manage the relevant business platforms such as Multivista and BIM, ensuring projects are set up, documents are uploaded, and internal teams are communicated with to encourage use of these programmes.

• Set up new projects and user manage the AirTable, a business platform used to record the store opening pipeline.

• Assist on additional post opening projects directed / requested by the client.

• Identify areas for improvement – promote best work practise on site.

• Complete administrative tasks making sure trackers and documents are kept up to date.

• You may also be asked to complete tasks outside of your job description at points to meet business needs.

• Opportunity to travel to UK and EU destinations, therefore must be willing to travel 

Vital

• A good team person who can develop strong working relationships with colleagues, customers, and suppliers alike.

• Punctual, reliable, and hard working.

• A proactive individual who can problem solve in the moment.

• Ability to work productively, efficiently, and effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail.

• Essential IT skills in basic MS office applications – outlook, excel & word in particular a working knowledge of business ERP systems.

Desirable

• A background in retail / client facing role is desirable

• Practical construction knowledge is advantageous