Administrator

Administrator

Business Unit: Technology

Location: Bedford (MK42 0PQ)

Contract Type: Permanent – Full Time (Monday – Friday)

Hours: 37.5 (8:30 – 5:00)

Salary: £20-25,000 DOE

Are you looking to work in a vibrant and exciting environment?

Restore Technology are looking for someone with strong attention to detail and communication skills to join our team at Cardington as an Administrator. If you have experience in Admin roles then perfect! however experience is not a necessity as we will provide full training for the position. What we really want is someone ready for a new challenge, with good attention to detail who thrives in fast paced roles.

You will be working as part of our administrative ticketing team, assigning different jobs to service department and organising requests received from our customers. This role will require you to carry out administrative duties in an efficient and comprehensive manner and to assist the branch in achieving targets all in accordance with agreed standards of performance and presentation. You will be speaking to customers daily via email or phone so good customer service is very important.

Responsibilities

• Monitor incoming tickets -Incidents & Requests and action those allocated to you

• Contact client to book collection, delivery or both

• Keep accurate records of activities

• Report any non-deliveries and collections

• Liaise with Project team as required

• Working within the Service Delivery team

• Daily administrative duties

• Speaking to customers in a daily basis via email or telephone.

About you

• Previous administrative experience would be advantageous

• Good computer skills – previous experience using Microsoft packages

• Able to work as part of a team, as well as independently.

• Strong attention to detail

• Well organised with excellent attention to detail with the ability to multitask

• Good communicator who can build positive relationships with a can-do attitude

• Good customer service skills

Restore Technology provide the complete set of services for our customers’ information technology assets. From installation to relocation, resale and recycling, restore technology can optimise and manage the entire journey of our customers’ hardware. We operate the most advanced facility for IT lifecycle and disposal services in the UK. We build state of the art sites specific to our customers’ needs, but most importantly with a focus on security, sustainability, and efficiency.

An Inclusive Approach

We are committed to becoming a great place to work, one that is inclusive, safe and where people can reach their true potential. We value the contribution that all our colleagues make and aim to have a company that recognises the diverse, multi-cultural society in which we live.

We actively encourage applications from all members of our community, including those from underrepresented groups. We are happy to consider flexible working options, including part time hours wherever this is practically possible. We’re also interested in hearing from individuals with different career experiences, including those that are looking to return to work following a career break.